well I will add what I know about this error at the moment to help more poeple that could have it. I would really appreciate your help to solve this problem. I have installed two updates, Service Pack2, and Service Pack 3 for Corel VideoStudio Ultimate X9 My graphics card is a Radeon R290 Toxic, and my sound card a SoundBlaster Z-Series. I am running Windows 8.1 64 bits, with 16 GB RAM and 4 TB hard disk (2TB / 2TB). So why is this happening and how may I solve it? so this error happen in certain machines under certain circunstances. The problem is happening in my brand new computer. In an old computer I have, I've installed the software, and it capture the screen normally. However I cannot move, because I always get this error. I am using Camtasia right now, but I am tired of it, and I want to move to Corel VideoStudio X9 I want Corel VideoStudio Ultimate X9 to capture my screen, because I want to create videotutorials. When I am going to capture my screen, I get always this error This error happen in my computer, but in other computer at home, I don't have this problem. I'm having this error since 2015, and also with the X8 version.
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